customer service Latest News and Features

Headlines2 days ago

Trust Issues Slow AI Use in Retail

Two-thirds of shoppers say “no” to AI shopping assistants, survey finds.

Cover Stories2 weeks ago

Why You Should Get Into Your Discomfort Zone in 2025

Do internal obstacles keep you from doing what you should in business? Learn how to overcome them with these strategies.

Press Releases4 weeks ago

Expansion Continues For Hollywood Feed With New South Carolina Location

This will be Hollywood Feed’s sixth location in the state.

Candace D'Agnolo2 months ago

Does Your Pet Business Need to Hit the Gym?

Use this checklist to identify weaknesses and improve performance across your company.

Headlines2 months ago

Returns Research Says Disclosure Works Best

Absent explanation from retailers, consumers wildly speculate on causes for change, UT researchers find.

Press Releases3 months ago

DoodyCalls Celebrates 20 Years of Franchising in the Pet Waste Management Industry

The company has an established franchise model operating across 80 locations in 26 states.

Press Releases4 months ago

Mini&Moe Partners With Burgham Sales Ltd. for Distribution in Canada

The collaboration will increase the availability and awareness of Mini&Moe products across Canada, bringing high-quality small animal supplies to pet owners nationwide.

Press Releases4 months ago

K9 Resorts Takes Flight With 11-Unit Agreement in Los Angeles

It will include a first location near an airport.

Headlines4 months ago

Biggest Black Friday for Small Business?

Nearly three-quarters of consumers ready to pay more to shop at such firms: survey.

Candace D'Agnolo6 months ago

Take This Step-by-Step Approach to Improve the Customer Experience in Your Pet Business

By outlining each stage of your customer's journey, you can create and enhance processes for both them and you.

Tip Sheet6 months ago

How Following the Two-Minute Rule Helps You Build Good Business Habits

Plus more helpful advice from our Jul-Aug issue's Tip Sheet.

Columns7 months ago

5 Reasons to Take Part in 2024’s Neighborhood Pet Store Day

IndiePet will celebrate the second annual event on Sept. 28. Learn why it just makes sense to take part.

Tip Sheet12 months ago

How Going for a Walk in the Cold Sharpens Your Business Focus

Plus more innovative tips from thought leaders to help you better your pet business in January and February.

Manager's To Do1 year ago

You’ll Never Guess How This Sticker Display Came Together

The answer, plus more smart management tasks for your Feb-Mar To-Do List.

Manager's To Do1 year ago

Create a Cease & Desist Letter Template, Plus More Smart Management Tasks for December and January

Get ready to cross these important to-do's off your list with advice from your fellow indie pet business owners.

Manager's To Do2 years ago

To-Do List: Prep for SuperZoo 2023, Add Teacups to a Display and Sponsor a School Therapy Dog

Put these items on your to-do list for August and September to boost your business.

Columns3 years ago

3 Ways Care and Compassion Improve Customer Experience

Lead with your heart when it comes to customer experience. The pets, people and your business will benefit.

Manager's To Do3 years ago

Spring Clean Your P&L, Plus More Items for Your Manager’s To-Do List

Put slow season to good use by blocking out time to do some planning, reaching out to customers.

Adrian Archie3 years ago

4 Strategies for Turning Out-of-Stocks at Your Pet Store Into Customer Satisfaction

Outages continue to plague the pet business. Get ahead of them with clear communication and a plan.

Tip Sheet4 years ago

Focus on Your Moonshots, Plus Other Business Tips for February-March

The need to be efficient often keeps you from big exciting projects.

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All posts tagged "customer service"

Trust Issues Slow AI Use in Retail

Why You Should Get Into Your Discomfort Zone in 2025

Expansion Continues For Hollywood Feed With New South Carolina Location

Does Your Pet Business Need to Hit the Gym?

Returns Research Says Disclosure Works Best

DoodyCalls Celebrates 20 Years of Franchising in the Pet Waste Management Industry

Mini&Moe Partners With Burgham Sales Ltd. for Distribution in Canada

K9 Resorts Takes Flight With 11-Unit Agreement in Los Angeles

Biggest Black Friday for Small Business?

Take This Step-by-Step Approach to Improve the Customer Experience in Your Pet Business

How Following the Two-Minute Rule Helps You Build Good Business Habits

5 Reasons to Take Part in 2024’s Neighborhood Pet Store Day

How Going for a Walk in the Cold Sharpens Your Business Focus

You’ll Never Guess How This Sticker Display Came Together

Create a Cease & Desist Letter Template, Plus More Smart Management Tasks for December and January

To-Do List: Prep for SuperZoo 2023, Add Teacups to a Display and Sponsor a School Therapy Dog

3 Ways Care and Compassion Improve Customer Experience

Spring Clean Your P&L, Plus More Items for Your Manager’s To-Do List

4 Strategies for Turning Out-of-Stocks at Your Pet Store Into Customer Satisfaction

Focus on Your Moonshots, Plus Other Business Tips for February-March

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PETSPLUSMAG.COM

Trust Issues Slow AI Use in Retail

Why You Should Get Into Your Discomfort Zone in 2025

Expansion Continues For Hollywood Feed With New South Carolina Location

Does Your Pet Business Need to Hit the Gym?

Returns Research Says Disclosure Works Best

DoodyCalls Celebrates 20 Years of Franchising in the Pet Waste Management Industry

Mini&Moe Partners With Burgham Sales Ltd. for Distribution in Canada

K9 Resorts Takes Flight With 11-Unit Agreement in Los Angeles

Biggest Black Friday for Small Business?

Take This Step-by-Step Approach to Improve the Customer Experience in Your Pet Business

How Following the Two-Minute Rule Helps You Build Good Business Habits

5 Reasons to Take Part in 2024’s Neighborhood Pet Store Day

How Going for a Walk in the Cold Sharpens Your Business Focus

You’ll Never Guess How This Sticker Display Came Together

Create a Cease & Desist Letter Template, Plus More Smart Management Tasks for December and January

To-Do List: Prep for SuperZoo 2023, Add Teacups to a Display and Sponsor a School Therapy Dog

3 Ways Care and Compassion Improve Customer Experience

Spring Clean Your P&L, Plus More Items for Your Manager’s To-Do List

4 Strategies for Turning Out-of-Stocks at Your Pet Store Into Customer Satisfaction

Focus on Your Moonshots, Plus Other Business Tips for February-March

Popular Categories

Subscribe

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