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This No-Win Grooming Situation Is My Biggest Pet Peeve With Clients

One retailer shares how a lack of communication between pet parents makes her job difficult.
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4 weeks ago

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We offer grooming services. Our biggest issue is when one spouse/partner drops off their pet and provides us with grooming instructions, and then the other spouse/partner picks up their pet and is upset because the pet is not groomed according the instructions they gave the person who dropped off the pet. There is no way we can win in this situation!

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