2. Where is your business located by region, based on the U.S. Census Bureau map?
3. How long has your business been in operation?
| < 1 year |
|
3%
|
| 1-5 years |
|
17%
|
| 6-10 years |
|
20%
|
| 11-20 years |
|
34%
|
| 21-30 years |
|
15%
|
| 31-40 years |
|
6%
|
| 41-50 years |
|
3%
|
| More than 50 years |
|
2%
|
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4. Where is your business located by market size?
| Small town (up to 25,000) |
|
28%
|
| Small city (25,000 to 250,000) |
|
34%
|
| Medium-sized city (250,000-1 million people) |
|
19%
|
| Large city (more than 1 million people) |
|
13%
|
| Suburban outskirts of a big urban market |
5. How many locations do you have?
| 1 |
|
74%
|
| 2 |
|
17%
|
| 3-5 |
|
5%
|
| 6 or more |
|
2%
|
| NA* |
|
2%
|
*Businesses operating at client homes or elsewhere
Single stores represent! At 74%, those of you with one store made up the largest respondent group.
6. Check all pets that you sell products and/or offer services for:
7. Are you a franchise owner?
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8. Which best describes your business by top revenue category?
| Independent brick-and-mortar pet supply store with services |
|
40%
|
| Independent brick-and-mortar pet supply store without services |
|
35%
|
| Independent grooming salon, brick-and-mortar location or mobile, that sells pet supplies |
|
6%
|
| Independent grooming salon, brick-and-mortar location or mobile, that does not sell pet supplies |
|
1%
|
| Independent boarding facility/day care that sells pet supplies |
|
3%
|
| Independent boarding facility/day care that does not sell pet supplies |
|
0.4%
|
| Independent dog trainer, brick-and-mortar location or mobile, that sells pet supplies |
|
2%
|
| Independent dog trainer, brick-and-mortar location or mobile, that does not sell pet supplies |
|
0.4%
|
| Independent pet sitting and dog walking business, that sells pet supplies |
|
0.2%
|
| Independent pet sitting and dog walking business, that does not sell pet supplies |
|
2%
|
| Independent veterinary clinic or hospital, that sells pet supplies |
|
1%
|
| Other |
|
9%
|
9. Do you own or rent the building your business is in?
10. If you own a brick-and-mortar pet supply store with services, please check the services you offer:
| Grooming |
|
62%
|
| Boarding |
|
23%
|
| Day care |
|
22%
|
| Training |
|
26%
|
| Dog walking and/or pet sitting |
|
9%
|
| Veterinary care |
|
4%
|
| Self-wash services |
|
19%
|
| Other |
|
19%
|
Among the “Other” answers:
- Doggie workouts
- Nutrition counselling
- Aquarium and pond maintenance
- Groomer training
- Veterinary services
- Massage and chiropractic services
- Agility events and dock diving
- Pet photography
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