Video: Trace’s Store School Covers Lessons Learned from COVID-19

WELCOME TO Trace’s Store School, hosted by Trace Menchaca of Flying M Pet Grocery in Houston, TX. In this session, Trace talks about the lessons she has learned from COVID-19 and how they have factored into her store’s new normal. For example, her COVID-19 hours are not her regular business hours, with no loss of income but many benefits.

This episode aired live on Oct. 16, 2020, in the PETS+ Community and PETS+ page on Facebook. New episodes air there every other Friday at 3 p.m. Eastern. Trace covers a wide variety of topics, including pet store operations, employee training, buying and merchandising. Each session offers downloadable supportive materials.