This episode featured Wendy Megyese of Muttigans in Emerald Isle, NC. Learn about ways to combat the big boxes and online — the key is to give your customers an experience they can’t get anywhere else — and learn why the business was honored in the 2018 PETS+ America’s Coolest Stores contest.

Read more about Muttigans in this article.

The session took place on April 16, 2019. Watch the replay:

The post Video: Pet Business Thrives by Creating Unforgettable Customer Experiences appeared first on PETSPLUSMAG.COM.

This episode featured Candace on location at Bar K in Kansas City, MO. Find out how owners Leib Dodell and David Hensley implemented their idea for a dog park/restaurant/bar that owners enjoy as much as their pets do — and learn why the business took top honors in the 2019 PETS+ America’s Coolest Stores contest.

Read more about Bar K in this article.

The session took place on Aug. 12. Watch the replay:

The post Video: Meet the Owners of Bar K ⁠— One of America’s Most Unique Pet Business appeared first on PETSPLUSMAG.COM.

This episode featured Candace expanding on her April PETS+ column “Free Business Tools for Marketing, Growth & Team!”

She talks about three apps that have been highly beneficial in her business for digital marketing, organization and scheduling.

Read more about her favorite free business tools here.

The session took place on April 9. Watch the replay:

The post Video: Use These Free Tools to Manage and Grow Your Pet Business appeared first on PETSPLUSMAG.COM.

This episode featured Candace expanding on a PETS+ column that she wrote about travel and how it can open your eyes to your own business.

She took a trip to South Africa with eight other female entrepreneurs, visiting local businesses that are making a big impact on their communities.

Read more here about what you can learn while traveling.

The session took place on Feb. 12, 2019. Watch the replay:

The post Video: Principles Learned While Traveling That You Can Apply to Your Pet Business appeared first on PETSPLUSMAG.COM.

This episode featured Candace expanding on her May PETS+ column “How Pet Businesses Can Profit From Facebook Live.”

Read more about making money via Facebook Live here.

The session took place on May 14. Watch the replay:

The post Video: How to Make Tons of Sales With Facebook Live appeared first on PETSPLUSMAG.COM.

This episode featured Candace expanding on her June PETS+ column on preventing new hires and job candidates from “ghosting” you.

Hint: Much of her advice will help you make better hires and keep happier employees.

Read more about how to prevent ghosting here.

The session took place on June 19. Watch the replay:

The post Video: How to Prevent ‘Ghosting’ in the Workplace appeared first on PETSPLUSMAG.COM.

This episode of PETS+ Live! featured Ellyn Suga of Shop Dog Boutique in Sioux Falls, SD.

Focusing on limited-edition items and an inclusive environment, Ellyn has turned her shop into a destination spot for tourists and locals alike. She talked about she uses platforms like Instagram, Facebook and Etsy to draw customers and set her business apart from the competition.

Read more about Shop Dog Boutique here.

The webinar took place on June 13. Watch the replay:

The post Video: How Shop Dog Boutique Became a Destination for Locals and Tourists Alike appeared first on PETSPLUSMAG.COM.

CATCH THE REPLAY of this Pets+ webinar hosted by Candace D’Agnolo of Pet Boss Nation.

This episode of PETS+ Live! featured Cool Store owners Brad and Sally Romero, who have built Ben’s Barketplace into the largest independent retailer of raw food in California.

Whether its partnering with their local veterinarians to help their customers find the best nutrition solutions, collaborating on the construction of their industrial-inspired store, or strategizing the opening of their third store, the Romeros are definitely a pet-industry power couple.

Learn more about the Romeros and Ben’s Barketplace in this PETS+ feature article.

The webinar took place on Jan. 23. Watch the replay:

The post Video: How One Store Reached the Top of the (Raw) Food Chain appeared first on PETSPLUSMAG.COM.

This episode of PETS+ Live! featured Candace helping you plan your calendar for 2019.

She showed you how to implement some of the ideas featured in the Ultimate Calendar from the January issue of PETS+. The calendar is FILLED with ideas for specific event ideas, holidays and other events that matter to your business throughout the year. Turn these ideas into action, promotions and real-life marketing.

See the PETS+ Ultimate Calendar here.

The webinar took place on Jan. 15. Watch the replay:

The post Video: Plan Your Event and Marketing Calendar for 2019 appeared first on PETSPLUSMAG.COM.

This episode of PETS+ Live! focused on CBD — what it is, how to sell it, and the ever-changing laws regarding it. Candace was joined by manufacturers Mike Bateman of Green Coast Pet and Julianna Carella of Treatibles, as well as Samantha Youngblood, owner of Youngblood Animal Massage Therapy in Greenfield, IN, to answer questions about this hot, profitable and confusing product.

They covered topics such as:

• What’s the difference between hemp and CBD?
• Why weed isn’t safe for dogs but CBD is.
• What to look for when selecting a CBD or hemp product.
• How to protect yourself as a retailer or manufacturer by understanding the laws.
• How to talk about CBD with your customers.

To learn more about this topic, read the PETS+ article here.

The webinar took place on June 29. Watch the replay:

The post Video: Here’s What You Need to Know About CBD appeared first on PETSPLUSMAG.COM.

In this episode, Candace talks about how to avoid the post-holiday blues. With the right promotions, she says, you can get cash-wielding customers through your doors in January.

Topics include:

• Clearance sales
• Facebook Live
• New Year New Food concepts.

Watch the video:

The post Video: Make 2019 Shine With These New Year’s Solutions appeared first on PETSPLUSMAG.COM.

This episode featured Shawna Schuh, president of the Women in the Pet Industry Network. She’s one of the most energetic and enthusiastic people we know! As an entrepreneur and certified speaking professional, Schuh combines her passions for pets and the professionals who work with them.

Despite some technical difficulties, this episode, which took place Dec. 13, 2018, was jam-packed with great content.

Among the topics discussed:

• Empowering your team.
• Keeping employees engaged.
• Improving your company culture.
• Get motivated when you feel overwhelmed or overworked.

Watch the video:

The post Video: President of WIPIN Talks About Empowering Your Team appeared first on PETSPLUSMAG.COM.

This episode of PETS+ Live! featured Sherri Dechaine of Woof! Woof! Pet Boutique & Biscuit Bar, a winner in our America’s Coolest Stores program.

The Rhode Island boutique was a dream of hers in the 90s, and this dreamer became a doer by going from vet tech to shop owner in 2011. A “dream book” of ideas and images for her future store served as a starting point.

Read more about her business here.

The webinar took place on May 16. Watch the replay:

The post Video: Years Of Collecting Images and Ideas Made This Store a ‘Dream Come True’ appeared first on PETSPLUSMAG.COM.

This episode of PETS+ Live! included contributors to our May 2018 Real Deal feature. They talked about how they battle internet competition when it comes to “show rooming” — the phenomenon of shoppers coming in to learn all about the product from you, then making the purchase online.

To learn more about the discussion, read the full Real Deal article here.

The webinar took place on May 9. Watch the replay:

The post Video: When Shoppers Browse Your Store — And Then Buy Online appeared first on PETSPLUSMAG.COM.

<https://youtu.be/-UqO5AY3st8>

CATCH THE REPLAY of this PETS+ webinar hosted by Candace D’Agnolo of Pet Boss Nation.

In the webinar, which took place on Oct. 25, four businesses previously featured in PETS+’s “America’s Coolest Stores” department explained how they made their businesses so special.

Pattie Boden of Animal Connection in Charlottesville, VA, Whitney Kamish and Jessica Ellis of The Green Spot in Omaha, NE, Frank Frattini of The Hungry Puppy in Farmingdale, NJ, and Keith Miller of Bubbly Paws in St. Louis Park, MN — all owners of featured (or soon to be) Cool Stores in PETS+ — were on hand to share their insights and answer questions.

The post Watch Our Interview with the Knights of the Cool Stores Roundtable appeared first on PETSPLUSMAG.COM.

The post Education Keeps Customers Returning to This Fish Store appeared first on PETSPLUSMAG.COM.

The post Miss Our Latest ‘Pets+ Live!’? Check Out the Replay appeared first on PETSPLUSMAG.COM.

Have you always been in the pet business? Or, like most people, did you have a number of jobs — or even an entire career — before finding your way into the pets industry?

This episode of PETS+ Live! featured current pet business entrepreneurs whose experience ranges from NFL player to Apple marketing exec. Participating were Adrian Archie of PetNMind, Terri Ellen of Nature’s Pet Market and Sunny Paws Grooming, Tammi Bui of Wishbone Pet Care and Keefer Dickerson of Nashville Pet Products.

The discussion revolved around how they leveraged their past successes — and failures — to create profitable pet businesses.

You can read the full Pets+ article here.

The webinar took place on Sept. 19. Watch the replay:

The post Video: Pet Pros Talk About Their Former Careers appeared first on PETSPLUSMAG.COM.

This episode of PETS+ Live! featured Leel Michelle, owner of America’s Coolest Stores 2018 winner Bow Wow Beauty Shoppe in San Diego, CA. Candace and Leel chatted about how the grooming salon, boutique and dog bakery rose to the top. Leel also talked about how she founded her award-winning grooming apparel brand, Retro Stylist Wear, and what inspired its retro vibe.

Learn more about Bow Wow Beauty Shoppe here.

The webinar took place on Aug. 8. Watch the replay:

The post Video: Get to Know the Owner of America’s Coolest Store! appeared first on PETSPLUSMAG.COM.

This episode of Pets+ Live! featured Mark Klaiman of Pet Camp in San Francisco. It’s the city’s largest family-owned pet care facility at 30,000 square feet, and it was the first certified green pet care facility in the country.

Pet Camp’s green initiatives include a $280,000 solar panel system, some “BigAss” fans and even a program for composting dog poop! Its services include day and overnight care, bathing, training, transportation and even a “Cat Safari” with a one-of-a-kind safari solarium.

The webinar took place on Jan. 17. Watch the replay:

The post Video: How One Pet Business Went Green in a Big Way appeared first on PETSPLUSMAG.COM.