Two-thirds of shoppers say “no” to AI shopping assistants, survey finds.
Last year saw shifting consumer behavior, rising operational costs and a dynamic acquisition market.
Focus on loyalty programs, digital commerce and omnichannel: Deloitte.
Study unveils five major trends impacting consumers in the coming year.
“The winter holidays are a treasured time for Americans, and they are prioritizing spending on family this holiday season.”
Shoppers would be swayed by easy-to-understand sustainability labels, study finds.
US traffic data indicates that Black Friday will again be the most frenzied date, study finds.
“These numbers show the continued resiliency of the American consumer.”
Upbeat outlook means more spending, though consumers remain cautious, McKinsey study finds.
Such consumers feel squeezed by economic forces, survey finds
Brands must engage consumers, not overwhelm them, during upcoming Christmas season: survey.
“Spend Z” report offers strategies for appealing to this up-and-coming consumer group.
Stores lose consumers by providing too little info about their wares, survey finds.
Economic uncertainty likely to remain top of mind for shoppers in ’24.
EY consumer survey finds more shoppers seeking human interaction, hands-on experiences.
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